How Fast Real Estate Hired a Cold Calling VA and Built Scalable Systems with Remote Leverage

Case Study: How Fast Real Estate Hired a Cold Calling VA and Built Scalable Systems with Remote Leverage

Client Background

As a Bay Area realtor with a background in wholesaling, Justin Saephanh had always planned to hire a virtual assistant for cold calling. Running a one-man operation meant every lead generation task landed on his plate, and he knew a VA could free him up to focus on closing deals.

The challenge? Finding the right candidate without spending months screening unqualified applicants—and learning the systems needed to onboard and manage a VA for the first time.

The Challenges

• First-time hiring a virtual assistant
  
  
• Needed a VA with near-native English fluency for client-facing calls
  
  
• Wanted quality over low cost to avoid wasting time on underqualified hires
  
  
• Lacked experience with VA payroll, time tracking, and management tools

Why They Chose Remote Leverage

After sending an initial deposit and outlining his requirements, Justin was connected with Norvia, who quickly:

• Narrowed the candidate pool to five pre-vetted South American VAs
  
  
• Ensured all had minimal accents for seamless cold calling
  
  
• Provided interview structure and advice to identify the best fit
  
  

“You gave me everything I was going to need—tools, resources, and systems—so I didn’t have to stress about anything.”

The Hiring Experience

1. First Round Interviews — Five pre-vetted candidates presented; two stood out.

2. Second Round Roleplay — Candidates received Justin’s cold calling script 24 hours in advance to prepare for a live roleplay session.

3. Final Selection — Chose the VA who delivered the strongest performance and matched business needs.

4. Onboarding — Received a complete onboarding and training guide from Remote Leverage, including payroll setup and time tracking tools.

The Results & Benefits

• High-quality hire with excellent communication skills for cold calling
  
  
• All systems in place for scaling to multiple VAs in the future
  
  
• Time saved by avoiding months of trial-and-error hiring
  
  

Confidence in process—all heavy lifting done upfront by Remote Leverage

Justin’s Advice to Other Realtors

“Do it right the first time so you don’t have to do it twice. Make the upfront investment, take the chance, and save yourself months of wasted time.”

Key Takeaway:
For realtors and real estate investors, Remote Leverage offers quality, speed, and complete hiring support—making it easy to find the right VA, set up efficient systems, and scale without the headaches of DIY hiring.

OTHER CASE STUDIES

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